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Ordering
Please take a moment to download and print our
Order Form.
Adobe Acrobat Reader is required to view the Order Form.
(Download Adobe Acrobat.)
If you prefer, you can
E-mail your order. Make sure you include your name, mailing address, postal code
and telephone number. We will e-mail you back your order / invoice document for your
files and to confirm availability and arrange for payment.
Iris plants can be planted at any time during the growing season. However, you
will get the best results using potted plants in the spring and bare root rhizomes
in late summer. Bare-root plants are more economical and most growers offer only
this format. We do have a limited supply of potted irises available for pickup
during May and June. Potted plants are $3.50 more than our catalogue prices to
cover the cost of materials, handling and over-wintering.
When to order
Orders will be accepted anytime during the growing/digging season. Some Iris
are indicated as being in limited supply so order early to avoid disappointment.
All orders must be pre-paid by cheque, money order or inter-bank transfer in order
to establish our digging / shipping preference.
Irises Available in
2014, in limited supply or sold out for this season may be reserved this year
with a minimal $10.00 deposit per variety reserved. Price and availability will be
confirmed in the spring of 2014 at which time the balance owing is payable in order
to confirm the order for August, 2014 pick-up or shipment.
Shipping
To ensure freshness and top quality plants, your order will be dug and shipped during
late July or early August depending on growing conditions and your hardiness zone.
All rhizomes will be washed, dried and labeled prior to packing. We will confirm by
E-mail or telephone when your order has been shipped or is ready for pick-up.
Why Trails End Iris Gardens
Our promise is to supply only top quality plants, true to variety name and pest-free.
In the unlikely chance you are not happy with the quality of the rhizomes, please
notify us within one week of receipt. Upon return of the plants, we will refund your
money. We cannot guarantee the plants after that time, since Mother Nature does not
provide a guarantee of ideal growing conditions. Please refer to our growing instructions or
contact us and we will assist you.
How to order / Payment Arrangements
Complete the Order
Form and send with cheque or Money order. Sorry no Credit Card or COD orders.
Please keep a copy for your files and mail to:
Trails End Iris Gardens, 3674 Indian
Trail, RR#8, Brantford, Ontario N3T 5M1
If you prefer, payment can be arranged by inter-bank transfer. Call us for details.
Receipt of payment confirms your order priority.
You can also order by simply sending us an E-mail. We will prepare
an order / invoice document and E-mail it back to you for
your files and for payment. REAL EASY!!
Shipments within Canada only.
There will be a small shipping & handling charge (see chart on Order Form) for shipped orders. You will
receive confirmation of your order and in the event we are unable to complete your order
in full, an adjustment will be made by return cheque.
What you will receive
You will receive a generous rhizome for each variety ordered. The name of each plant
will be written on the foliage. Planting instructions are on this web-site and we also a send
them along with your irises. Please ensure you have the right growing conditions. It is
important to plant immediately in order to ensure rooting before winter freeze-up.
Substitutions
WE NEVER SUBSTITUTE WITHOUT PRIOR APPROVAL. While we cannot predict the
demand or co-operativeness of Mother Nature, we will do our best to fill every order
with the variety desired. If we are unable to complete your order, we will contact
you with a suggestion of a suitable substitute or, if you wish, send a refund cheque.
Shipping Priority
Orders will be shipped on a first-come, first-serve basis during the
month of August. Customers in the harsher, more northerly climates usually have
their irises shipped during the last week of July. If you prefer, you can pick
up your order in person between early August and mid September. Please indicate
your preference for shipping or Pick-up on the
Order Form.
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